Priority Call

  • Any bona fide threat to life, danger or serious physical injury, or major property damage;
  • Any "in progress" felony, violent misdemeanor, or incident that may result in serious physical injury or major property damage;
  • Any felony or violent misdemeanor that recently occurred and it is reasonable to believe that a suspect near the scene or in the area may be apprehended;
  • Any injury, illness, or other circumstance that has or may result in substantial personal harm (including motor vehicle accidents that result in personal injury or road blockages);
  • Any incident involving exigent or unique circumstances that demand an immediate response, such as a threat or discovery of an explosive device, Hazmat incidents, structure fires, 911 hangups/open lines, etc.

Time Limitations
Priority Calls should be dispatched so that the officers arrive on the scene as quickly as possible. If the beat officer is not available or cannot be reassigned, the call should be assigned to the closest available officer. If there are no officers available, the dispatcher will notify the patrol shift supervisor that a Priority Call is holding.

This guideline should be viewed as a desired result. It is recognized that there will be occasions when it may not be possible to follow this guideline exactly.

Beat Map